Return Policy
PROCESS FLOW OF PRODUCT RETURN PROCEDURE TO
SIMIKAPUBLISHERS.COM
HOW IT WORKS AND WHAT YOU NEED TO KEEP IN MIND
SimikaPublishers.com return
and refund policy:
We do not accept any returns after 48 hours of
receiving the shipment. Most items purchased from SimikaPublishers.com are
returnable within 48 hours, except those that are explicitly identified as not
returnable.
If the product after is delivered is found defective, the buyer needs to notify us immediately by sending the image of the damaged product on WhatsApp (91 90388 50899) or by email (SimikaPublishers.com) within 2 days after product delivery and request for return.
General Returns
Policy
Products are returnable within the applicable return window if you have received them in a condition that is physically damaged, have missing pages, pats or accessories, defective, or are different from their description on the product detail page on SimikaPublishers.com
Refunds will be processed only if:
it is determined that the product was not damaged
while in your possession;
the product is not different from what was shipped to
you;
the product is returned in original condition (with
brand’s/manufacturer's box, MRP tag intact, user manual, warranty card, and all
the accessories therein).
Products may not be eligible for return in some cases,
including cases of buyer's remorse such as incorrect model or color of the
product ordered or incorrect product ordered.
Products marked as "non-returnable" on the
product detail page cannot be returned.
Based on your reason for return, there will be 2
options:
Replace: The product in your order will be replaced with an
identical product in case it is damaged (broken or spoiled) or defective (has a
functional problem that causes it not to work).
Refund: If the product of your choice is unavailable in your preferred size or color or model, or if it is out of stock, you may decide that you want your money back. In this scenario, you may choose to Refund to have your money returned to you. And The full amount will be refunded to your account within 7 working days.
Note: If you have received a non-returnable product in a
damaged/defective condition, you can contact us within 48 hours from the
delivery of the product.
Please keep the item in its original condition for a
successful return pick-up or you may return the product through any courier
service.
We may contact you to ascertain the damage or defect
in the product before issuing a replacement.